Welcome to our Privacy Notice.
By using our website or taking any of our services you agree to the use of your personal information as set out in this Privacy Notice.
Identity of Controller
This Privacy Notice is published by Ivor Innes Ltd, a company registered in England and Wales under number 1278997 ("Innes" or "we" or "us") and has been published so that you are aware of how and why we collect and process your personal data.
Our details are as follows:
Legal Entity: Ivor Innes Ltd
Information Commissioners Office Registration Number: Z7925324
Data Protection Officer: Company Secretary
Email address: [email protected]
Postal Address: 11-13 The Square, Hessle, East Yorkshire HU13 0AF
Any reference to you or yours means is a reference to any user of this site, of our services or any person who supplies us with information.
Purpose and Basis for Processing Data
At Innes, we are committed to maintaining the trust and confidence of our visitors to our web site and clients.
Innes takes privacy seriously. The personal data we collect, the way in which we will collect it and how we use that personal data will depend on the reason for which we have gathered it in the first place.
This Privacy Notice explains what personal data we collect, how we will collect it and how we use your personal data:
As a visitor to our website
As a user of our products and services
If you apply for a job with us or have worked with us in the past
If you contact us or we contact you
Categories of Data
We may collect information about you:
Directly: This information will be gathered from a direct interaction with you by:
You corresponding with us by post, email, phone, through social media or through the ‘contact us’ or Livechat functionality on our website
An application for our products or services or a request for more information
Your creation of an account on our website
A request for marketing to be sent to you
Your completion of a survey
You entering into a competition or promotion
Automatically: Some personal data is collected automatically when you visit our website.
From third parties or where the information is publicly available: This information is gathered by us from a third party or a publicly available source, including:
Analytics providers such as Google
Networking sites such as Linkedin
We may have to share your personal data with:
Third parties who provide us with services to enable us to deliver the services we offer. Where this is the case we will share only the information required to enable the provision of the services and we will not pass on your information for marketing purposes.
Our professional advisors or by third parties who provide us with services which we use internally to administer our services
Regulators and other authorities for the purposes of prevention, detection and prosecution of criminal offences.
Some external third parties (for example our suppliers) are based or have offices outside the European Economic Area (‘EEA’) and if they process of your data as part of our relationship with them it may mean that your personal data is transferred outside the EEA. Where this occurs we will ensure that an adequate level of protection is applied in accordance with the Data Protection Laws
Personal data will not be sold or transferred to third parties other than as identified in this Privacy Notice.
What personal information do we collect?
Where you take services from us we will collect from you the following personal information, this can be provided to us to through our customer service team or through the website:
Categories of personal data collected include: Name, Address, Contact number, Email address.
If you visit our gallery
CCTV is in operation at our gallery.
If you contact us by email
We will collect and hold your email address together with any other personal information you send to us as part of your email. If you use the ‘contact us’ functionality from any of our websites we will ask you for your name, email address and contact number.
If you apply for a job with us or are an employee or have worked with us in the past
If you apply for a job with us we will hold all the information you provide us with as part of the application for the purposes of progressing your application and to assess your suitability for the role for which you have applied.
When applying for a position with us you will be asked to provide us with the following information:
Postcode and town
Copy of your current CV
Where you are happy for us to do so we may use your personal information to provide you with details of products, services or special offers which we believe may be of interest to you by post, email, or over the phone. If you do not want to receive any marketing information you can:
Click the ‘Unsubscribe’ button on at the bottom of any marketing email or send an email to [email protected]
Write to the Data Protection Officer at the address given above
We occasionally run competitions. When you enter a competition we will ask you for various information, this is likely to include your name, address and telephone number. Where you are happy for us to do so we will use this information to inform you of products and services which we believe may be of interest.
Digital marketing adverts
On occasion, we may carry out online marketing via third party tools that use either anonymous IP addresses or email addresses to display digital adverts to you across other websites or on social media via cookies:
We will not share your information with any unaffiliated third parties for the purposes of enabling them to market their products or services to you.
Newsletter Sign Up
As part of the registration process for our e-newsletter, we collect personal information. We use that information for the following reasons: to tell you about things you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.
We use a third party provider, MailChimp, to deliver our e-newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing us @ [email protected]
Cookies: what are they and why and how do we use them?
A "cookie" is a small text file that’s stored on your computer, tablet or phone when you visit a website.
Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. Alternatively, you can search the internet for other independent information on cookies.
If you delete cookies relating to this website we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site.
Cookies: how we use them
Provide products and services that you request and to provide a secure online environment
Manage our marketing relationships
Give you a better online experience and track website performance
Help us make our website more relevant to you
Here we explain a bit more about each of these types and how you can control their use.
Without cookies we are unable to provide some products or services that you might request. Other 'essential' cookies keep our website secure. Even if you say “No” to cookies on this website we'll continue to use these 'essential' cookies.
Essential cookies are used to deliver interactive services, such as:
maintain online security and protect against online fraud
Managing our marketing relationships
Our third party marketing partners may set cookies before you reach our site. If you wish to prevent this type of cookie (sometimes known as a ‘third party’ or ‘analytical’ cookie), you may do so through your device's browser security settings.
You’ll sometimes see our advertising or special offers on other websites. Cookies provided by the other website or advertising network can tell us how effective this is. For example, if you click on one of our advertisements, the website owner might use a cookie to tell us that you came from their site.
Giving you a better online experience and tracking website performance
You'll still be able to use most of our online services, but some things might not work as you may expect if you do not allow us to store and access these cookies on your device.
Remember relevant information as you browse from page to page to save you re-entering the same information repeatedly
We also use this type of cookie to understand how visitors use our online services and look for ways to improve them. For example, a cookie might tell us that lots of people give up on an application process at a particular step – so we can try to make that step easier to use.
We will only use your personal data for as long as we require it to fulfil the purpose which we have collected it for plus any additional period we are required to keep the data for due to legal, accounting and reporting obligations.
In determining how long we can retain the personal data for we will take account of:
The amount of personal data
The nature and sensitivity of the personal data
The harm which would result from unauthorised use or disclosure
Whether we can achieve our purpose without using the personal data, and
Whether we are required to keep the personal data for legal, accounting or reporting obligations
Your Rights Under GDPR
You have a number of rights relating to your personal information including:
The right to request a copy of the personal information we hold
The right to ask us to correct or delete any incorrect information
The right to request your personal information be transferred to another person
More information on this can be found at https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/.
If you wish to exercise any of your rights relating to your data (including requesting a copy of the personal data which we hold about you) please contact us in writing at the address given at the start of this Notice.
Please note that Innes do not use any automated decision making or profiling as part of our business practice.
We will comply with any requests with one month and there will be no charge for providing you information, unless your request is unfounded or excessive.
If you have any further enquiries or concerns about our Privacy Notice please email us at [email protected] or write to us at the address given at the start of this Privacy Notice.
We will always try to resolve any enquiries or complaints or requests made in relation to your personal data to the best of our ability but you have the right to complain at any time to:
The Information Commissioner
Tel: 01625 545700
Fax: 01625 524510
Changes to this policy
We may keep this Privacy Notice under review and may make changes from time to time which we will publish on the website. This Privacy Notice was last updated in May 2018.